Services and facilities
Services
Enjoy our free WiFi provided by Sitwifi in our airports.
- Find the _Vinci Airports Wifi" network on your device and click on it.
- Open your browser and click on the “navegar” button.
- Enjoy the free WiFi service.
If you forgot or lost any of your belongings in the terminal building, please contact the Lost & Found Department.
Services concerning your checked luggage are the airline's responsibility. Assistance can be found in the baggage claim service area or at the office of the appropriate airline.
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Lost & Found is located next to the airport ID cards office, on the ground floor of the terminal building.
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Services are available from Monday to Friday from 09:00 to 16:30 hrs.
Need extra protection for your luggage? Find the baggage packing services located before the check-in counters.
SECURE WRAP
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05:00 hrs to 19:00 hrs.
Find the hotels that have a service module at our airport and go there to get more information.
El Cid Mega Resorts
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Cash (MXN & Dlls.)
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Flight arrival times
Find the hotels that have a service module at our airport and go there to get more information.
Pueblo Bonito Golf & Spa Resorts
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Cash, Credit Card
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Flight arrival times
Relatives
Perfect areas for travelers' pets to relax while waiting for a flight.
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Exterior
Assistance
We have a medical team at the terminal for any emergency.
All our toilets are adapted for use by people with disabilities.
Option available to everyone and very helpful for passengers with reduced mobility.
Medical services are available at the inspection points in case an emergency occurs.
Useful
This equipment is available to arriving passengers to transport their luggage.
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Baggage claim rooms
For your confort and safety, we provide ATMs from different national banks inside the airport terminal.
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Banamex
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Banorte
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Banregio
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BBVA
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HSBC
You can find exchange houses authorized to carry out currency transactions, according to your needs.
San Jorge Casa de Cambio
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Public area, lower level
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Cash & Credit Card
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6:00 to 21:45 hrs.
Spaces enabled within airport terminals equipped with desks, comfortable seats, plugs and internet connection so that travelers can work or study while waiting for their flight.
Specific areas for charging mobile devices in waiting rooms
